Length of rug does not include fringe finish, which measures 3.5'' each end.

To care: professionally or spot clean. For everyday care, vacuum with beater bar off. Loose fibers are common, clip with scissors. Rugs in direct sunlight will fade over time. For optimal look and feel, rotate your rug every 3-6 months. Indoor use only, rug pads recommended for hardwood floors.

All 2’x3’ rugs ship FedEx for $25, while remaining rugs 7’x10’ and under ship FedEx
Ground for $100. All rugs larger than 7'x10' are considered oversized, will incur a $250 shipping fee, and will ship via White Glove delivery. Rugs larger than 9’x12’ ship White Glove for $250 and will have a lead time of 1-3 weeks.

Please note, we offer free returns for all 2’x3’, 6’x9’, and 5’x8’ rugs. All rugs shipped via white glove (7’x10’ and larger) will be charged a $250 restock fee. Rugs returned must be in original condition, unused.

We reserve the right to deny a refund or store credit if the rug(s) returned are not in original condition or do not meet our quality standards. Shipping charges are non-refundable. Please know we are unable to ship rugs (of any size) to Alaska, Hawaii or internationally.

To return a rug, please contact homeservices@jennikayne.com