6x9’, 8x10', 9x12’, and 10x14’. Pile height: 1/2"

To care: professionally clean.

For everyday care, vacuum on low power with beater bar off.

Spot clean as needed with a damp cloth only, avoid excess water and cleaning products, as they can damage or fade the rug.

Do not use chlorine bleaches, mildew removers, stain-resistant sprays, topical treatments, or other strong chemicals, as they can discolor or damage rug fibers.

Rugs in direct sunlight will fade over time. For optimal look and feel, keep out of high traffic areas and rotate your rug every 3 months.

Indoor use only, rug pads recommended for hardwood floors.

Do not fold.

Sprouting and loose fibers are normal and can be remedied by clipping stray yarns with scissors.

Blot liquid spills immediately.

All 2’x3’ rugs ship FedEx for $25, while remaining rugs 7’x10’ and under ship FedEx
Ground for $100. All rugs larger than 7'x10' are considered oversized, will incur a $250 shipping fee, and will ship via White Glove delivery. Rugs larger than 9’x12’ ship White Glove for $250 and will have a lead time of 1-3 weeks.

Please note, we offer free returns for all 2’x3’, 6’x9’, and 5’x8’ rugs. All rugs shipped via white glove (7’x10’ and larger) will be charged a $250 restock fee. Rugs returned must be in original condition, unused.

We reserve the right to deny a refund or store credit if the rug(s) returned are not in original condition or do not meet our quality standards. Shipping charges are non-refundable. Please know we are unable to ship rugs (of any size) to Alaska, Hawaii or internationally.

To return a rug, please contact homeservices@jennikayne.com