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Promotions and Discounts

  • You may use one promotion code per order.
  • Once you enter your promotion code at checkout, your savings will be applied to your order.
  • Third-party brands, jewelry, gift cards and furniture are ineligible for promotions.
  • Promotions and discounts cannot be applied to previous orders unless your order falls within the parameters of our price adjustment policy.
  • Please note that promotion codes require account log-in to use.
  • Jenni Kayne Rewards members (if logged into their account) may use Rewards and a promo code towards the same purchase.
  • Apparel Items on Pre-Order are not eligible for promotions or discounts.
  • Gift-with-purchase items can only be redeemed through purchases made on our website, not Instagram or any other platforms.
  • All transactions including gift-with-purchase promotions are final sale*. Please note that all offers are only valid while supplies last and limited to one use per customer. All third-party, jewelry, and furniture will be excluded from site-wide promotion periods*. Orders placed during a gift-with-purchase period that do not redeem the gift-with-purchase item(s) are eligible for a return*. Gift-with-purchase promotions cannot be redeemed retroactively.
  • Please note that gift-with-purchase items can only be redeemed through purchases made on our website, not Instagram or any other platforms.
    *Unless otherwise noted.