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International Shipping Policy

  • All orders shipping outside the US are final sale and cannot be exchanged or returned.
  • International orders will be shipped via FedEx International Connect Plus.
  • Duties, taxes and additional custom fees are not included at the time of checkout. Customers are responsible for paying all duties and fees and will be charged at the time of order delivery.
  • Duties and taxes are calculated based on: item(s) ordered, total dollar amount of order, and country of delivery.
  • We cannot offer expedited shipping for International orders at this time.
  • All orders are processed and shipped within 48 business hours of receipt.
  • International shipping has a flat rate of $35, but packages will be subject to duties and taxes. Some packages may also receive additional charges if they extend beyond average weight parameters.
  • Jenni Kayne cannot accept responsibility for any packages lost, stolen or damaged in transit.
  • Please note we are unable to ship to Puerto Rico at this time.