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Furniture Shipping

Upon purchase, Jenni Kayne Home Services will make arrangements for your shipment. You will receive an email notification with tracking information once your order has shipped. Please note that transit times are simply an estimate and your items may arrive sooner than what's projected. If you are delivering this item to a California-based address, your order may also arrive sooner than the indicated 1-3 week lead time. 
Quality is always at top of mind, which is why furniture is inspected upon the completion of production and again upon departure from the Jenni Kayne warehouse. We kindly ask that you inspect the piece upon arrival and notify Jenni Kayne of any damages within 48 hours of delivery. If there are no damages upon receipt, the receiver will be asked to sign for the order before the driver leaves.

Please note that we are unable to hold any furniture orders for delivery at a later time. 

Jenni Kayne, Armadillo, and Lulu and Georgia Rugs
  • All 2’x3’ rugs ship FedEx for $25, while remaining rugs 7’x10’ and under ship FedEx Ground for $100. All rugs larger than 7'x10' are considered oversized, will incur a $250 shipping fee, and will ship via White Glove delivery. Rugs larger than 9’x12’ ship White Glove for $250 and will have a lead time of 1-3 weeks.
  • Please note, returns for all 2’x3’, 6’x9’, and 5’x8’ rugs will incur a $12 restocking fee unless return for store credit is selected during the returns process at returns.jennikayne.com. All rugs shipped via white glove (7’x10’ and larger) will be charged a $250 restock fee. Rugs returned must be in original condition, unused.
  • We reserve the right to deny a refund or store credit if the rug(s) returned are not in original condition or do not meet our quality standards. Shipping charges are non-refundable. Please know we are unable to ship rugs (of any size) to Alaska, Hawaii or internationally. To return a rug, please contact homeservices@jennikayne.com.

Please note the following fees for furniture: 
Address Change Fee: $300 
White Glove Restock Fee: $750 
FedEx Restock Fee : $250

Please find a list of items with their designated tier of shipping below. The listed fee will be charged per item shipped.






*At this time we do not ship furniture to Puerto Rico, Alaska and Hawaii.