Jenni Kayne Rewards Terms and Conditions
Membership and Eligibility
Jenni Kayne Rewards (the “Program”) is a rewards program offered by Kayne LLC (“Company” or “we” or “our” or “us”) to its customers located in the United States. Membership to the Program ("Membership") is limited to individuals only (“Member” or “user” or “you”) and is limited to one account per individual. Employees, officers, directors, agents and representatives of Company and its affiliates are eligible for Membership but may be excluded from certain promotions. You must be age 18 years or older and a legal resident of the United States to be eligible for Membership. By applying for the Program, you agree to these terms of service. No purchase is necessary to become a member. The Program is subject to change or be cancelled at any time without notice. Participation and benefits shall be considered void where prohibited by law. Taxes may apply where required by law. Company assumes no liability for any user’s participation that contravenes the laws or regulations of his or her state. Your participation is subject to present and future Program rules. Your participation is valid only at jennikayne.com, in Jenni Kayne retail stores, and through the Company’s customer service center, and rewards may only be earned and redeemed in those locations.
Jenni Kayne Rewards is available to all customers. A user will accumulate rewards points for completing actions relating to his or her account as set forth in the Rewards Dashboard on jennikayne.com. Users will be eligible to reach tiered membership levels for their accumulation of the required amount of rewards points and enjoy the perks associated with that particular membership tier level. See membership tiers here. A user only earns rewards points based on activity on and via jennikayne.com, in Jenni Kayne retail stores, and through the Company’s customer service center. Rewards points cannot be awarded for prior purchases; for orders where a gift card was used as partial or full payment; for dollars spent on tax or shipping; for purchases made at special events including, but not limited to, a Sample Sale or Warehouse Sale; nor for purchases made in other locations that carry Jenni Kayne products such as department stores or independent boutiques. Company may determine, in its sole discretion, to restrict the redemption of rewards with respect to certain products. Other restrictions may apply. Users will be able to check the amount of Rewards points accumulated in their account by logging into the “Account” section and viewing the Rewards Dashboard. If an order is canceled, any rewards points awarded for the purchase will be canceled. If a product is returned, Company reserves the right to cancel the Rewards points awarded for the purchase of such product. Users may not redeem or exchange accumulated Rewards points for cash. Users may not give/donate/transfer/share their Rewards points to another User’s account. Company specifically reserves the right to terminate, cancel, suspend and/or modify the Rewards program, or any specific User’s participation in the Rewards program, if any fraud, virus or other technical problem corrupts the administration, security, safety or proper function of the Rewards program, as determined by Company in its sole discretion. In addition, Company reserves the right to terminate, cancel, suspend and/or permanently ban any specific User’s participation in the Rewards program if Company suspects that such User is conducting fraudulent activity to acquire, accumulate or spend Rewards points including, but not limited to, by a User creating multiple Rewards accounts, false referrals, etc.
Redeeming Rewards Points
Rewards points earned in this Program cannot be used in exchange for tier benefits; a member may only redeem points earned on rewards. See the Program’s frequently asked questions for more details on how to use your points to redeem rewards.
Expiration of Rewards Points and Tiers
Rewards points are earned on an on-going basis starting on the date you joined the Program and continuously earned through completing various actions as a registered member of the Program. There is a one-year/365 days point expiration from the date in which you earned points. Your points will expire 365 days after you earned them. Expiration of membership tiers is as follows: at the end of your first year, you will remain in the tier that you reached in your first year for the entirety of your second year, and keep those benefits (e.g., the free shipping threshold). At the end of the second year, your tier for the third year will be based on your points earned in the second year only, and so forth. During the year, you can move up in tiers, but you will not drop below the tier you reached at the end of the previous year for the entirety of that year. However, if, by your anniversary date, you have earned a lower number of points than the tier you were in all year, you may drop to a lower tier based on your point total for that year. The signup date will be known as your “anniversary date.”
Changes and Removal From the Program
Company may, in its sole discretion, alter, limit, or modify the Program rules, regulations, benefits, eligibility for membership, or any other feature of the Program (including assigning any of its obligations to customers under the Program at any time to another person or entity, without recourse) or may terminate the Program any time at its sole discretion, by posting any such changes on the Website. YOUR CONTINUED USE OF THE WEBSITE FOLLOWING SUCH CHANGES CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. Company reserves the right to exclude individuals from the Program in its sole discretion. Any abuse of the Program, failure to follow any terms of the Program, any misrepresentation or any conduct detrimental to the interests of Company may subject members to membership revocation and will affect eligibility for further participation in the Program. Membership and Points are non-transferable, and purchases must be made by the member. If your membership is revoked or otherwise cancelled, any Points in your account will automatically expire. Company reserves the right to make changes to its Website and these Terms at any time. It is your responsibility to check or review these Terms from time to time to keep informed of any changes. By joining the Program, you hereby agree to be bound by any such changed Terms. If you would like to be removed from the program, please contact email@example.com.
Additional Information on the Program
Please contact us at firstname.lastname@example.org or 310-695-1223 with any additional questions.