About the Program
What is Jenni Kayne Rewards?
Jenni Kayne Rewards is our loyalty program - designed to show appreciation to our community and create excitement around building your ideal wardrobe and home. We hope it brings you closer to us and that you get to experience our brand beyond our products. You can participate whether you shop in-store, on our website or both. Earn points for shopping, attending events, connecting with us on social and more. Redeem your points for exclusive gifts. Earn more points and you'll reach higher membership tiers. Each tier comes with its own set of benefits to enjoy.
How Do I Join?
Become a member in two easy ways: visit us in-store or join online by creating an account. If you join in-store and want to view your points balance and rewards activity, please create an online account, then visit the My Rewards tab in your account dashboard.
How Do I Earn Points?
You can earn points in several ways. Receive 1 point for every dollar spent, excluding taxes and shipping costs. Points from shopping will be held in a pending status for 20 days after purchase to account for returns. Here are the other ways to earn points:
|Join the program||100 points||Once||None|
|Spend $1||1 point||None||20 days|
|Connect on Instagram||10 points||Once||None|
|Connect on Facebook||10 points||Once||None|
|Connect on Pinterest||10 points||Once||None|
|Sign up for our newsletter||30 points||Once||None|
|Attend an event or workshop||30 points||None||3-5 days|
|Refer a friend to join||50 points||2x/ month||None|
When Do My Points Expire?
Your points expire 365 days after the date you earned them. Some of your points will expire earlier than others because they were earned at an earlier date. But each point earned will be in your account for 365 days. We will send you an email notification when you have points with an upcoming expiration date.
How Do I Redeem a Reward?
You can use your points to redeem exclusive gifts. Visit the rewards dashboard in your account to see your available points and rewards. Once you are eligible for a reward, you may redeem in-store with no purchase necessary. If you choose to redeem online, a one-item minimum purchase is required. Simply shop online, but before checking out visit the Manage Rewards tab within your account and click 'redeem' to add the reward of your choice to your cart.
How Do I Redeem an eGift Card Reward?
To redeem an eGift card reward, you must have an online account. No purchase is necessary to redeem an eGift card reward. Simply log in and visit your rewards dashboard. Click 'redeem' to add the eGift card reward to your cart. Follow the online checkout process and once complete, your eGift card will be delivered to you digitally via email. You can use it on any future purchase in-store or online.
Tiers and Benefits
What are the Membership Tiers?
The membership tiers (Beige, Blush, and Black) are based on the number of points you've earned in a given year. Once you have reached a tier, you will maintain that tier for 365 days. You can start enjoying tier benefits immediately after a tier is reached. To keep your status, you need to maintain that tier’s minimum points into the next year. To view the benefits of each tier, visit this page.
What Should I Know About the Benefits?
As a member, free ground shipping will automatically apply to your order at checkout. Note that orders weighing 15 pounds or more are subject to additional shipping fees.
Gift for reaching tier:
Upon reaching the Blush tier, you will be gifted 500 points. Once you reach the Black tier, you will be gifted 1,000 points. Gifted points will be available in your account right away, without a pending period.
Earn double points:
Members of the Blush and Black tiers have access to double points days. The Blush tier is eligible for one double points day per membership year, while the Black is eligible for two. You will receive an email notifying you of double points events so you can take advantage of this benefit by shopping online or in-store. Points earned from shopping are dispersed after a 20-day pending period.
Annual birthday offer:
Members of the Beige and Blush tiers will receive 15% off for their birthday, while the Black tier will receive 20% off. We will send you an email around your birthday with a special promo code to redeem your offer online or in-store. The code will expire at the end of your birthday month.
Complimentary suede protection:
All members can take advantage of complimentary suede protection on any Jenni Kayne shoe. This benefit is only available for in-store purchases. However, you may bring in your online Jenni Kayne shoe purchase to any of our stores to take advantage.
Exclusive in-store surprises:
Blush and Black tier members can enjoy exclusive surprises throughout the year when you visit us in-store. Think: complimentary pressed juices, floral arrangements, and more.
Personal wardrobe and home consultation by request:
This benefit is exclusively available for our Blush and Black tier members, once per year, to provide ideas and inspiration for refreshing your wardrobe or home. To set up a personal consultation, email email@example.com. Our Customer Service Team will connect you with a wardrobe or home stylist. More details will be provided at that time.
Dedicated concierge phone line:
Upon reaching our Black tier, you will have access to a dedicated, first-priority phone line to assist you with all of your customer service needs. You will receive an email with your concierge phone number once you have reached Black tier status.
Upon reaching our Black tier, you will have access to complimentary alterations on Jenni Kayne apparel. Please note that this benefit is only available at our retail store locations for up to $200 in alteration costs annually. Items must be unworn, unwashed, and purchased directly from jennikayne.com or a Jenni Kayne store. Please contact the store nearest you to schedule your appointment. Click here for our store contact information.